Welcome to my world: a bedroom that's roughly the size of a double garage - with a bed, a desk, a TV and a couple of chairs - and fetchingly decorated in shades of brown and orange. The hotel entrance...

For most people a four-star hotel is a holiday treat or a business trip necessity. But what if you're confined to your room 24/7, apart from ten-minute 'breaks' with a security guard in tow? I am armed with...

New Year's Eve at St Thomas' Hospital in London is always gruelling. Booze-fuelled accidents, injuries and domestic incidents test staff physically, mentally and emotionally. For those on duty as 2020...

As a wildly successful TV show, it has provided a burst of escapism and glamour to millions of Britons denied a holiday abroad this summer. In each shamefully addictive 44-minute episode of Below Deck, the young...

Shoppers have been secretly filmed by big stores to try to make them spend more. Tesco, Boots, Sainsbury's and Co-op all commissioned SBXL, a little-known behavioural analysis agency, to record customers...

On the first day of my new job as a hotel waitress — before I have a chance to polish a glass or proffer a canapé — I’m primed in detail about how to enter the building. Not via the front foyer, but circuitously through...

Ruthless exploitation of cabin crew by Ryanair is exposed today by an undercover investigation. The budget airline's stewards are being made to work unpaid for as many as five hours in a day, an undercover reporter...